FrieslandCampina has been working with the EZ-GO app since 2018, to improve the safety, quality and efficiency of their production locations. One of the key areas where FrieslandCampina’s implementation of the app has benefited the operation, is autonomous maintenance. This is a method for continuously improving the work environment and machines, increasing ownership among operators and team leaders and assuring factory standards are being met. The EZ-GO app is often implemented in tandem with autonomous maintenance (AM), which can be organised more quickly and effectively, and with a higher return as a result.
Many of their locations were still using hardcopy checklists, AM tasks, work instructions and audit forms. The EZ-GO app offers an alternative, which was one of FrieslandCampina’s primary reasons for adopting the app. Direct stakeholders such as operators and team leaders digitise all of that documentation themselves. Challako van Gerrevink, Plant manager Leeuwarden: ‘It was all very user-friendly. Within the space of two days, we had transferred an entire table’s worth of hardcopy procedures and instructions into the app.’
The company quickly discovered other benefits, including the ability to include photos and videos for visualisation. Jacob Scheffer, a CI specialist in Leeuwarden: ‘Hardcopy leaves room for interpretation; a photo or video sets a clear, unambiguous standard for everyone.’ It also simplifies the process of onboarding new or temporary workers: all it takes to prepare a new operator for their first independent shift, is one instructional round with the app.