Using the EZ-GO platform, margarine manufacturer Upfield wanted to gain increased control over Autonomous Maintenance and respond more quickly to deviations. It turned out there were other benefits too, particularly regarding efficient start-up and machine change overs.
Process Improvement Manager Ronald Mol is an experienced manager at Upfield and has worked for many years on the professionalization of their processes. ‘In 1997 we launched Total Productive Maintenance. From that time on we let operators do more and more autonomous maintenance tasks. All that time, we did this on paper.’
‘When we were introduced to the EZ-GO digital platform, we saw two major potential benefits: we would be better able to identify and record when tasks have been completed and we would be able to follow up deviations more effectively. And in fact this turns out to work extremely well. Going through and checking off checklists is easy and operators enjoy using them. Following up on deviations is also very effective. When an operator identifies a deviation they pass this on to the support group (Technical Support, Electrical and Instrumentation Services and the Process Improvement Manager). This group then implements measures, potentially together with the operator. The operator receives feedback about the intervention through the app and can then indicate whether the problem has been solved. That makes the app very helpful.’